Terms, Conditions & Policies.

These are the rules, regulations, responsibilities and guidelines for using Tekviora website, services, and training programs safely.

Welcome to Tekviora Limited. By accessing or using our website, products, software, or services, you agree to comply with and be bound by these Terms & Conditions. If not, abstain from our services.

Services

Our platform provides technology-related products and services, including IT security, IT solution services, and cybersecurity training.

User Responsibilities

• Provide accurate information when required.
• Use our services lawfully and ethically.
• Not engage in activities that may disrupt, damage, or compromise our systems or services.

Intellectual Property

All content, trademarks, logos, designs, software, and materials displayed on this website are the property of Tekviora unless otherwise stated. Unauthorized use, reproduction, or distribution is prohibited.

Limitation of Liability

Tekviora shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Service Modifications

We reserve the right to modify, suspend, or discontinue any service without prior notice when necessary.

Privacy

Any information collected through our website is handled in accordance with our Privacy Policy.

Code of Conduct

• Participants must adhere to ethical standards and professional behavior during the training.
• Any misuse of the training materials or engagement in illegal activities (e.g., unauthorized hacking, phishing) is strictly prohibited and may result in termination of access and legal action.
• Respectful communication with instructors, moderators, and fellow participants is mandatory.

Refund Policy

At Tekviora, customer satisfaction is important to us. This Refund Policy outlines the circumstances under which refunds may be granted.

Eligible Refunds

Refunds may be issued when:

• A service has not yet commenced.
• Tekviora is unable to deliver the agreed service.
• Duplicate payments are made in error.

Non-Refundable Services

Refunds will generally not be provided for, except payments were mistakenly made twice with proof.

Refund Request Process

To request a refund, customers must submit a written request to info@tekviorasolutions.com and within 7 days of request, fund will be received.

Our Privacy Policy explains how Tekviora collects, uses, stores, and protects users' personal information.

Introduction

At Tekviora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our website, educational materials, learning platforms, security services and related services.

Information We Collect

• Personal information such as name, email address, phone number, payment information when you contact us for registration.
• Learning and usage information: Quiz result, learning progress, website and other learning platforms.
• Technical information: browser type, device information, IP address, and cookies that help improve user experience.

How We Use Your Information

• To register you in courses and provide access to materials.
• To process payment, issue receipts.
• Send updates, notifications about courses and other information.
• Monitor website performance, security, and user experience and improve our service.
• Comply with applicable legal obligations.

Sharing of Information

Tekviora does not sell, rent, or trade your personal information.

Cookies and Analytics

Our website may use cookies and analytics tools to understand visitor behavior, improve performance, and enhance user experience. You can manage cookie preferences through your browser settings.

Data Security

We take reasonable security measures to protect your information from unauthorized access, loss, misuse, or disclosure.

Educational Content and Third-Party Links

Our website and learning materials may contain links to third-party websites or services. Tekviora is not responsible for the privacy practices or content of external websites.

Children's Privacy

Our services are intended for learners and technology enthusiasts, age 18 and above. We don't knowingly take information from minors.

Users Rights

• Access your personal information.
• Request corrections or updates.
• Request deletion of your information.
• Withdraw consent for certain communications.

To exercise these rights, please contact us using the details below.

Changes to This Policy

Tekviora may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how Tekviora handles your information, please contact us at info@tekviorasolutions.com.